Welcome to the website of Spark Holidays Pvt Ltd. By accessing and using this website https://www.sparkholidays.com/ , you agree to comply with and be bound by the following terms and conditions. These Terms govern your use of our website and services, including any content, functionality and services offered through this website. If you do not agree to these Terms, you must not use the website.
1. General Information
Company Name: Spark Holidays Private Limited
Registered Office Address: Aggarwal Chambers, 151, Block CD, Pitampura, New Delhi, Delhi 110034, India
Phone Number: +91 98734 22272 / +91 76786 28700
General Enquiries: delhi@sparkholidays.com
IT Department: sparkholidays.digital@gmail.com
Website: https://www.sparkholidays.com
2. Acceptance of Terms
By using this website, you acknowledge that you have read, understand, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and any other policies or guidelines incorporated by reference.
3. Services Provided
Spark Holidays Pvt Ltd is a travel agency that provides holiday packages, tours, holiday planning and related travel services. Through this website, we allow users to explore, enquire and book various travel and tourism services, including but not limited to flights, hotels, sightseeing and holiday packages.
4. Eligibility
You must be at least 18 years of age to make a booking or purchase services from our website. By making a booking, you confirm that you are over 18 and have the legal capacity to enter into a contract.
5. Booking and Payment
All bookings made through our Website are subject to availability and confirmation. Payment for the Services can be made via the available payment methods mentioned on the Website, including credit/debit cards, bank transfer and other payment options.
- Booking Confirmation: Once you make the full payment, the booking is confirmed, and a confirmation email is sent to you.
- Payment Terms: Full payment for travel packages and Services must be received before the commencement of the trip, unless otherwise stated in the terms of a specific offer.
6. Cancellation and Refunds
- Cancellation by Customer: If you wish to cancel or change a booking, you must notify us in writing at delhi@sparkholidays.com. The cancellation policy will depend on the specific terms of the service provider (hotel, airline, etc.) and Spark Holidays’ own terms.
- Refund Policy: If applicable, refunds will be processed in accordance with the cancellation policy and may be subject to a processing fee. Refund timelines may vary depending on the service providers and payment gateways involved.
7. Use of the Website
You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use of the Website.
You may not use the Website to transmit or distribute any material that is unlawful, harmful, offensive or injurious to others or Spark Holidays.
8. Intellectual Property
The content of this website, including but not limited to text, graphics, logos, images, videos, software and trademarks, is owned by or licensed to Spark Holidays Private Limited and is protected by copyright, trademark and other intellectual property laws.
You may not copy, reproduce, modify, distribute or display any of the material on the website without the prior written consent of Spark Holidays Private Limited.
9. Limitation of Liability
Spark Holidays Pvt Ltd is not liable for any direct, indirect, incidental, consequential or punitive damages arising out of or relating to the use of our website or services. This includes, but is not limited to, damages for loss of data, profits or other intangible losses.
10. Third-Party Websites
Our website may contain links to third-party websites, including service providers such as airlines, hotels and other travel agencies. We do not control or endorse these third-party websites and are not responsible for the content, privacy policies or practices of these websites.
11. Privacy and data protection
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal data. By using this website, you consent to our privacy practices as described in the Privacy Policy.
12. Changes to Terms and Conditions
Spark Holidays Pvt Ltd reserves the right to update or modify these Terms and Conditions at any time without prior notice. All changes will be posted on this page, and the updated date will appear at the bottom of the page. It is your responsibility to review these Terms periodically.
13. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.
14. Contact Information
If you have any questions or concerns about these Terms and Conditions or any other aspect of our Services, please contact us:
General Enquiries: delhi@sparkholidays.com
IT Department: sparkholidays.digital@gmail.com
Phone Number: +91 98734 22272 / +91 76786 28700
Last Updated: 26th November 2024
These terms and conditions are designed to protect both Spark Holidays Pvt. Ltd. and our valued customers. By using our website, you confirm your acceptance of these terms. If you have any questions or concerns, feel free to contact us at any time.